Front Desk Associate
Yeah Really Studio offers yoga and booty barre in a modern and welcoming environment. We're seeking top notch a Front Desk Associate with a love for health and fitness who is excited to deliver an unprecedented client experience. Are you friendly, responsible, organized, & passionate about the Yeah Really Studio brand? If so, we’re looking for you. You'll help create an amazing experience for staff & clients alike.
What You'll Do...
* Open and close studio (**please note that you must be available to work weekends)
* Greet all clients and complete check-ins, maintaining a positive attitude and delivering an above and beyond client experience
* Welcome and tour new clients, always seeking to drive repeat clients
* Ensure the brand aesthetic and studio appearance is upkept at all times
* Maintain product knowledge for all studio retail operations
* Provide teacher support as needed to ensure a successful class experience
* Manage client Mindbody accounts, follow-up, guest issues and email support of firstname.lastname@example.org, ensuring that each client has an unprecedented experience
* Assist in Social Media Management duties such as posting, reply and follow up with clients
* Assist in track and manage all Dorado studio teacher sub requests
* Maintain the brand aesthetic and studio appearance at all times
* Prepare studio space for classes including:
* Dust and polish surfaces thoroughly including baseboards, furniture, and mirrors
* Vacuum, sweep, mop, clean lean floors
* Empty trash receptacles
* Possess previous reception and/or customer service experience
* Are a go-getter with a can-do attitude, plenty of positivity to spare and problem solving skills
* Are friendly, outgoing and the definition of a people person
* Love interacting with clients and providing an above and beyond experience
* Are willing to initiate tasks and perform duties without direction
* Have a no task is too small attitude
* Have a friendly and professional phone and email etiquette
* Have excellent communication skills and be able to work with a wide range of personalities
* **Knowledge of MindBody software is a plus.
* Complimentary Yeah Really Studio classes
* Discount on Yeah Really Studio apparel & merchandise
* Friends & Family Discount
To apply for this job please email us your resume at email@example.com with the subject: Front Desk Associate.